There are a lot of companies that are working successfully and they have hundreds of employee who are satisfied with their company and their work and on the other hand there area companies that have only a few employees but they are not satisfied with their work and the main difference is the employee engagement and their involvement in the working process and daily work. Some of the companies will even involve their employees in the idea creation process and as their opinions about a certain technique which they are using and these companies are more successful than others. You need to have a staff engagement survey to know how they are dealing with different things and this will tell you more about how to improve your workplace culture as well. You may also get to know about the right technique of mystery shopping which will help in boosting your sales. Here you will get more info:
You have to know about what your employees are thinking about their work. Are they satisfied from that and whether they take it as meaningful or not. When they find their work meaningful while having the opportunity to learn something new form their work then they will be satisfied with that too. You have to make sure that your employees are good with the job they are doing.
You need to ask them about the opportunities of promotions and achieving their goals. There is a great need to know that whether they feel getting equal opportunity within this process or they see some biasness, if the feel any biased behavior then they have to mention the names of the management person who is being biased and the reason why they think so. They need to give answers with proof and if they are right then you have to take action and make your workplace an equal opportunity of growth for everyone.
You need to ask whether they will be getting all the techniques and tools which are necessary for them to complete their work. If they are lacking something which will improve their performance and they can provide better results in lesser time with that tool then you have to provide them with the right kind of tools and also give them training to use that too as well to grow your company.